GUIDE Program available to eligible California residents
Service

A steady hand, all the way through.

Dementia changes. Needs change. Plans need to change with them. Our ongoing check-ins make sure no one has to remember to ask for help.

Navigator on a check-in call with a caregiver
We hear you

Why this matters.

Most caregivers don't reach back out when things shift — they're too busy holding everything together. So we reach out first.

  • You forget to ask for help until you really need it.
  • Small changes pile up and become a crisis.
  • You wish someone would just check on you, too.
  • You want a plan that adjusts as the disease progresses.
How we help

HōttoCare is there for you.

Your navigator schedules regular check-ins on a cadence that fits your family — and reaches out proactively when something on your care plan signals it's time to revisit. You're never re-explaining your story to a new person.

What's included

Everything you get with this service.

  • Regular cadence check-in calls (monthly to weekly)
  • Care plan updates as needs evolve
  • Proactive outreach after key events (hospital, falls, transitions)
  • 24/7 crisis response line
  • Family communication updates with your permission
  • Annual care review with your clinical team
How it works

Simple, supportive, at your pace.

  1. 1

    Set your cadence

    Choose how often you want to hear from us — and we'll honor it.

  2. 2

    First check-in

    A structured call covering health, safety, mood, and caregiver well-being.

  3. 3

    Adjust as needed

    When something changes, your care plan adjusts too — no re-starting from scratch.

  4. 4

    On call when it matters

    Between calls, our 24/7 line is always open for the unexpected.

Common situations

Caregivers come to us when…

After a hospital stay

Discharge is a vulnerable moment. We make sure the transition home goes well.

A noticeable decline

Memory, mobility, or mood has shifted and you want a fresh look at the plan.

Long-distance caregiving

You can't be there in person, so you want eyes and ears you trust.

Steady seasons too

Even when things are calm, regular check-ins keep small issues from becoming big ones.

"Thank you for your presence and for keeping our large family informed during a stressful time with our loved one. We appreciate all that the HōttoCare team does."

JS · Adult Family Caregiver

Questions, answered

Frequently asked.

How often will you call?

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It's your call — literally. Most families start with twice a month and we adjust from there.

Will I always speak with the same navigator?

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Yes. Continuity is the whole point. You'll have one primary navigator who knows your story.

What if there's an emergency between calls?

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Our 24/7 helpline connects you to someone who can help — day, night, or weekend.

You don't have to navigate this alone

We can help guide you through it.

A short, no-pressure conversation with a HōttoCare navigator is often the most hopeful thing a caregiver does all month.