A real human guide through every step of dementia care.
Your care navigator is one trusted person who knows your family, knows the system, and walks beside you — so you stop hitting walls and start moving forward.
Why this matters.
When a loved one is diagnosed, families are handed a stack of paperwork and a long list of phone numbers. You shouldn't have to become an expert in Medicare, neurology, and home care overnight.
- You don't know which benefits you qualify for — or how to ask.
- Every provider sends you to a different phone tree.
- You're making big decisions on no sleep and no roadmap.
- You wish one person actually knew your whole story.
HōttoCare is there for you.
Your navigator becomes your single point of contact. They learn your loved one's history, your family's goals, and your real-life constraints — then translate the system into clear next steps. No hold music. No starting over.
Everything you get with this service.
- A personal care navigator assigned to your family
- Personalized care assessment and written care plan
- Medicare and benefits eligibility checks
- Coordination with doctors, specialists, and home care
- A single phone number and email for everything
- Proactive check-ins as needs change
Simple, supportive, at your pace.
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Reach out
Call, text, or fill in the qualify form. We respond within one business day.
- 2
Welcome call
A 30-minute conversation to learn your family's story and immediate needs.
- 3
Your care plan
A clear, personalized plan with the next 3–5 steps, ranked by priority.
- 4
Ongoing guidance
Your navigator stays with you — through the calm days and the hard ones.
Caregivers come to us when…
A new diagnosis
You just got the words 'dementia' or 'Alzheimer's' and don't know what comes next.
Things are changing fast
New behaviors, a recent fall, or a hospital stay have shifted what your family needs.
Stuck in the paperwork
You've been on hold with insurance for hours and still don't have an answer.
Family disagreement
Siblings or partners aren't on the same page about care decisions.
"When I have questions about how to manage different situations, I reach out to HōttoCare, and you know how to handle it—or where to guide me. This saves me so much time trying to figure it out on my own. Thank you!"
CT · Adult Child Caregiver
Related support, resources, and programs.
Caregiver Support
Emotional support and respite planning for you.
ExploreThe GUIDE Program
Medicare-funded dementia care at no cost to eligible families.
ExploreFAQs
Honest answers about eligibility, costs, and what to expect.
ExploreBlog & Guides
Plain-language articles to help you feel less alone.
ExploreFrequently asked.
Do I have to switch doctors?
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No. Your navigator works alongside your existing care team — never replacing them.
How quickly will someone reach out?
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Most caregivers hear from a navigator within one business day, often the same day.
Is care navigation really free?
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Yes — for eligible families enrolled in the Medicare GUIDE Program (currently available to California residents), it's 100% covered. Caregivers anywhere in the U.S. can also access our free educational resources, FAQs, and peer support.
We can help guide you through it.
A short, no-pressure conversation with a HōttoCare navigator is often the most hopeful thing a caregiver does all month.
What our partners say about working with HōttoCare.
“HōttoCare has become a valuable partner for the families we serve. When a family caregiver is struggling with difficult dementia-related behaviors, we encourage them to reach out to their HōttoCare care navigator and review the care and medication plan. The HōttoCare team helps them think through what might be contributing to the behavior and provides practical support and guidance. When I check in with the family a few weeks later, there's often a noticeable sense of relief. The caregiver feels more supported, the behaviors have improved, and our staff can focus on providing care rather than managing crises. We've seen this happen with several clients recently, and it's made a meaningful difference for both the families and our team.”