The GUIDE Program.
A Medicare dementia care model delivered locally by HōttoCare — combining a real human navigator, coordinated care, and meaningful respite support for eligible families, at no cost.
A coordinated team, built around your family.
The GUIDE Model is a Medicare initiative designed to improve care for people living with dementia while supporting the family members who care for them. Most families navigating dementia describe the same thing — fragmented care, burnout, and not knowing what to do next. GUIDE replaces that with one trusted team.
- Interdisciplinary dementia care team
- Dedicated Care Navigator who knows you by name
- Care coordination across doctors, specialists, and community services
- Caregiver education tailored to your stage
- Ongoing support and proactive check-ins
- Access to qualifying respite services
- Community resource connections
- 24/7 support line when something feels off
Who the GUIDE Program is for.
People living with dementia
Adults with an Alzheimer's or related dementia diagnosis who are enrolled in Medicare Part A and B and live in California.
Family caregivers
Spouses, adult children, and other relatives carrying the day-to-day weight of caregiving who need real help, not another pamphlet.
Families wanting to stay home
Households whose goal is keeping their loved one safely at home for as long as possible.
Families feeling overwhelmed
Anyone who feels lost in the medical system and wants a single team that finally connects the dots.
What this means for caregivers.
The headlines from Medicare are clinical. Here's what they actually look like in your week.
Education and training
Practical, plain-language learning about dementia, communication, and what to expect next — at your pace.
Ongoing support
Proactive monthly check-ins from your navigator, plus a 24/7 line when something doesn't feel right.
Care coordination
We talk to the doctors, specialists, and home services so you don't have to repeat the story.
Up to $2,500 in respite
Eligible caregivers can access up to $2,500 annually in qualifying respite — real hours back in your week.
Stays at home longer
Coordinated care and safety planning help your loved one remain safely at home, the way most families want.
Fewer hospital trips
Early intervention and proactive planning help reduce unnecessary emergency-room and hospital visits.
From first call to ongoing support.
- 1
See if you qualify
A short, no-pressure call to confirm Medicare eligibility and dementia diagnosis.
- 2
Meet your navigator
You're matched with a dedicated Care Navigator who learns your family's full picture.
- 3
Build your care plan
A personalized plan covering medical, daily-living, safety, and caregiver needs.
- 4
Ongoing partnership
Monthly check-ins, 24/7 access, respite coordination, and a team that adjusts as needs change.
Built around what caregivers actually need.
GUIDE families consistently tell us the same things — they sleep a little better, they stop Googling at midnight, and they finally feel like someone has their back. That's the point.
"Healthcare is so difficult, and HōttoCare's process is so much easier."
RB · Adult Child Caregiver
Related programs, services, and resources.
Frequently asked.
How much does the GUIDE Program cost?
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For eligible Medicare beneficiaries, GUIDE services through HōttoCare are 100% covered — there's no out-of-pocket cost to the family.
Who is eligible?
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Adults with an Alzheimer's or related dementia diagnosis, enrolled in Medicare Part A and B, and currently residing in California. A short call confirms eligibility.
What is the respite benefit?
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Eligible caregivers can access up to $2,500 per year in qualifying respite services — used for things like in-home aide hours or adult day programs so you can rest.
Do I have to switch doctors?
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No. Your navigator works with the doctors and specialists you already trust — coordinating around your existing care team, not replacing it.
What if I don't live in California?
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GUIDE clinical services require California residency, but our educational resources, peer support groups, and guides are available to caregivers nationwide.
See if your family qualifies — in one short call.
Most eligible families qualify in a single conversation. No pressure, no jargon, no pitch — just clarity on what's possible.
What our partners say about working with HōttoCare.
“A patient has been under my care at the Stanford Center for Memory Disorders since June 2024 and has a diagnosis of Lewy-body dementia (LBD). Since starting services with HōttoCare, his care partner has noticed a positive outcome and improvement in his mood and well-being. I encourage his continued participation in this program and support their request for additional hours each week.”